Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect the following personal information when you engage with our services:

Full name
Email address
Phone number (including mobile number if provided for SMS communications)
Mailing address
Payment details (collected solely for billing purposes)
Company name and related business information

Important: We do not share mobile opt-in information or SMS consent data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all data sharing with third parties.

1.2 Non-Personal Information

We may automatically collect non-personal information when you visit our Website, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring and exit pages
Device type and screen resolution

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our services
To communicate with you, including responding to inquiries and sending service updates
To send SMS messages you have opted into (see Section 5 below)
To process payments and manage billing
To analyze user behavior and improve our Website
To comply with legal obligations or resolve disputes
To disclose your information if required by law, subpoena, or court order

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and analytics scripts) to enhance your browsing experience and measure website performance. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.

We also use advertising tools (including Microsoft UET/Bing Ads) that default to denied ad storage until you provide explicit consent. Consent is only updated when you accept our cookie notice.

5. SMS / Text Messaging Consent & Terms

5.1 SMS Opt-In Consent

By providing your mobile phone number and checking the SMS consent box on any of our forms, you expressly consent to receive text messages (SMS) from Retechnique Corporation. These messages may include:

– Responses to your inquiries
– Service updates and appointment reminders
– Relevant program or event information

You are not required to opt in to SMS messages as a condition of purchasing any goods or services.

5.2 Message Frequency

Message frequency may vary depending on your account activity, inquiries, and the services you have requested. You will only receive messages relevant to your requested services or communications.

5.3 Message & Data Rates

Message and data rates may apply to all SMS messages sent and received. Wireless carriers are not liable for delayed or undelivered messages. Please check with your carrier for details on applicable rates.

5.4 How to Opt Out (STOP)

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. Upon receipt of your STOP request, we will send a final confirmation message and you will be unsubscribed immediately. To re-subscribe at any time, reply START.

5.5 Help & Support

For assistance with our SMS service, reply HELP to any SMS message, or contact us directly at:
Phone: +1 (404) 590-7383
Email: info@retechniquecorp.com

5.6 Confidentiality of Mobile Data

Your mobile phone number will not be shared with third parties for marketing purposes. We may share your number only with service providers who assist us in delivering SMS messages (e.g., SMS platform providers, phone carriers). These providers are contractually obligated to keep your information confidential and may not use it for any other purpose.

5.7 Third Parties Supporting SMS Delivery

We will not share your SMS opt-in with any third party for purposes unrelated to supporting your SMS communications with us. We may share your personal data with third parties that help us provide the messaging service, including platform providers, phone companies, and other vendors who assist in the delivery of text messages. All such parties are bound by confidentiality obligations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:
– Access: Request a copy of the personal information we hold about you
– Correction: Request corrections to any inaccurate or incomplete information
– Deletion: Request the deletion of your personal information
– Opt-Out: Unsubscribe from marketing or SMS communications at any time
To exercise any of these rights, please contact us at:
Email: info@retechniquecorp.com

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

8. Children's Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly. If you believe we may have collected such information, please contact us immediately.

9. How We Share Your Information

9.1 Affiliates

We may share personal data with our affiliates or subsidiaries; however, their use and disclosure of your personal data will be subject to this Privacy Policy.

9.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our services (e.g., payment processors, email platforms, SMS providers). These providers are contractually bound to use your information only as directed by us.

9.3 Legal Disclosures

We may disclose your personal information if required to do so by law, regulation, or legal process (such as a subpoena or court order), or if we believe such action is necessary to protect the rights, property, or safety of Retechnique Corporation, our customers, or others.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy regularly. Your continued use of our Website after any changes constitutes your acceptance of the updated policy.

11. Your Consent

By using our Website and services, and by providing your information through our forms, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. Where required by law, we will obtain your explicit consent before processing your data for specific purposes (including SMS communications).

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Retechnique Corporation
622 S Corwin Ct, Santa Ana, CA 92704-1422
Email: info@retechniquecorp.com
Phone: +1 (404) 590-7383